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LIVEOPS Engage Press Announcement
TweetLiveOps® Engage™ is the industry’s first single, integrated, multichannel desktop, built with both the agent and the customer in mind. LiveOps Engage simplifies the user experience to increase...
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Join me for Direct Marketing Day @ Your Desk, March 14th
TweetStarting at 10:15 AM on March 14th, I’ll be presenting “Reboot Your Marketing Plan with Smart Data – for Email, Social Media and Beyond!” I’ll demonstrate how data and social media interactions...
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Brands Are Listening, But They’re Not Hearing: The 7 Keys to Increasing...
TweetI told you a little bit about the workshop I’m hosting for Direct Marketing Day @ Your Desk coming up in March…here’s more info to get you excited! Studies show Marketers, PR Professionals and...
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How Retailers Can Optimize Their Holiday Shopping ROI
TweetWho Shops When While one third of all consumers do their Christmas shopping ten days before Christmas it’s not a good idea for retailers to wait this long to start their holiday marketing...
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Webinar About Best Practices: Customer Experience Management, Technology,...
TweetIs your brand following any of these best practices for customer experience management? Find out more at this webinar on 6 steps to superb customer experience management and here’s the research...
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Is Email Dead Or Very Much Alive in Our Work and Play?
TweetSome people say email is dead. Other’s know it’s not because they spend over half their day checking and responding to email. To find out how prevalent email is in our work and play life, Adobe...
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Remembering Raymond Tomlinson: Email Trailblazer
TweetRaymond Tomlinson is noted for establishing person-to-person email as we know it. He was the one that allowed people to send emails to users on other computers by choosing the @ symbol. He...
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